Zimbra 7 user guide available on
help.fresnostate.edu site, in cooperation with Technology Innovations for Learning and Teaching (TILT) offers multiple channels of support and training for our students, faculty and staff to expedite technical support.
We also provide online support via our web based forms
found here. Please be sure to contact us if you cannot find a solution on this web site.
Directions for retired faculty and staff email migration
Who do I contact for help if I am a Student?
Please call the Fresno State Student help desk at (559) 278-7000
click here to create your Fresno State email account
Who do I contact for help if I am a faculty or staff?
For centrally supported services, call the help desk at 8-5000, or submit a
General Work Order.
If you are unsure who to contact, feel free to contact the help desk, and we will help route your request.
If you've gone through the normal process for assistance, and the way to get assistance is not working, please contact the ITS ombudsman Filomena Fagundes at 81889.