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Current Issues:

Friday, May 22, 2015, 3:49PM

Technology Services staff continue their work to address the file services issues we have been experiencing. This work is focused in two areas. Staff continues to work with Dell to resolve the issues with file server DASD1. Staff is also working to respond to requests to retrieve and restore data from DASD1 that is not available to users on DASD2. We are making positive progress in both these areas. Staff will continue work this weekend on these issues. We will update this messageif there is anything significant to report. In any case, we will provide an update Tuesday morning, May 26 with the current status of this work.

- The Help Desk will be closed on Monday, May 25th, in observance of Memorial Day -

Acceptable Browsers for Fresno State Services

BizFlow

 
  • IE 10
  • Fireox 24 ESR
  • Safari 5
  • Chrome (Untested)
  • No support for mobile device web browsers

Blackboard LMS

 
  • IE 9

  • Firefox 24 ESR

  • Safari 5

  • Chrome (Untested)

  • Browser and Plug-in (http://blackboard.csufresno.edu/bb/browsers.shtml)
  • JRE 7 is now supported for the Bb 9.1 SP9
  • Mobile devices should use Blackboard App
  • Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode.
    • Some known issues can be resolved by using Compatibility Mode (emulates IE 7 behavior).

Citrix

 
  • IE 10
  • Firefox 24 ESR
  • Safari (Untested)
  • Chrome (Untested)
  • Must have Citrix Plug-In.
  • No support for mobile device web browsers
  • Firefox: Options > Applications > ICA, must set Action for Content Type
    • Citrix ICA Client to Use Citrix Remote Application Runtime and not Use Citrix ICA Client (in Firefox)

My Fresno State [PeopleSoft]

 
  • IE 10
  • Firefox 24 ESR
  • Safari 6
  • Chrome (Untested)
  • If user reports issues with Firefox, try Internet Explorer or Safari
  • No support for mobile device web browsers
  • IE10 autosuggest box may not close after selection.
    • Workaround is to tap or click any page control to remove focus from the search field.

Zimbra

 
  • IE 8

  • Firefox 24 ESR

  • Safari 5

  • Chrome (Untested)
  • Service Desk to send ticket to Service Manager for all reported issues