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Current Issues:

Friday, April 11, 2014, 1:43PM

Help Desk - Office Hours for Spring 2014
- Monday through Friday, 7 am to 9 pm - walk in 8 am to 5 pm
- Saturday, 8 am to 5 pm - telephone hours only
- Faculty / staff call 278-5000
- Students 278-7000 - Blackboard assistance Sunday from 12 pm to 4pm

Acceptable Browsers for Fresno State Services

BizFlow

 
  • IE 10
  • Fireox 24 ESR
  • Safari 5
  • Chrome (Untested)
  • No support for mobile device web browsers

Blackboard LMS

 
  • IE 9

  • Firefox 24 ESR

  • Safari 5

  • Chrome (Untested)

  • Browser and Plug-in (http://blackboard.csufresno.edu/bb/browsers.shtml)
  • JRE 7 is now supported for the Bb 9.1 SP9
  • Mobile devices should use Blackboard App
  • Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode.
    • Some known issues can be resolved by using Compatibility Mode (emulates IE 7 behavior).

Citrix

 
  • IE 10
  • Firefox 24 ESR
  • Safari (Untested)
  • Chrome (Untested)
  • Must have Citrix Plug-In.
  • No support for mobile device web browsers
  • Firefox: Options > Applications > ICA, must set Action for Content Type
    • Citrix ICA Client to Use Citrix Remote Application Runtime and not Use Citrix ICA Client (in Firefox)

My Fresno State [PeopleSoft]

 
  • IE 10
  • Firefox 24 ESR
  • Safari 6
  • Chrome (Untested)
  • If user reports issues with Firefox, try Internet Explorer or Safari
  • No support for mobile device web browsers
  • IE10 autosuggest box may not close after selection.
    • Workaround is to tap or click any page control to remove focus from the search field.

Zimbra

 
  • IE 8

  • Firefox 24 ESR

  • Safari 5

  • Chrome (Untested)
  • Service Desk to send ticket to Service Manager for all reported issues