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Current Issues:

Thursday, April 16, 2015, 3:23PM

**Notice**
The Help Desk will be closed at 6:00 pm on Friday, 4/17/15. We will reopen on Saturday at 10:00 am.
Help Desk office hours:
Monday through Friday, 7:30 am - 8:00 pm
Saturday, 10:00 am to 6:00 pm
Sunday, 2:00 pm to 6:00 pm

Acceptable Browsers for Fresno State Services

BizFlow

 
  • IE 10
  • Fireox 24 ESR
  • Safari 5
  • Chrome (Untested)
  • No support for mobile device web browsers

Blackboard LMS

 
  • IE 9

  • Firefox 24 ESR

  • Safari 5

  • Chrome (Untested)

  • Browser and Plug-in (http://blackboard.csufresno.edu/bb/browsers.shtml)
  • JRE 7 is now supported for the Bb 9.1 SP9
  • Mobile devices should use Blackboard App
  • Internet Explorer 8 and Internet Explorer 9 are tested in Standards Mode.
    • Some known issues can be resolved by using Compatibility Mode (emulates IE 7 behavior).

Citrix

 
  • IE 10
  • Firefox 24 ESR
  • Safari (Untested)
  • Chrome (Untested)
  • Must have Citrix Plug-In.
  • No support for mobile device web browsers
  • Firefox: Options > Applications > ICA, must set Action for Content Type
    • Citrix ICA Client to Use Citrix Remote Application Runtime and not Use Citrix ICA Client (in Firefox)

My Fresno State [PeopleSoft]

 
  • IE 10
  • Firefox 24 ESR
  • Safari 6
  • Chrome (Untested)
  • If user reports issues with Firefox, try Internet Explorer or Safari
  • No support for mobile device web browsers
  • IE10 autosuggest box may not close after selection.
    • Workaround is to tap or click any page control to remove focus from the search field.

Zimbra

 
  • IE 8

  • Firefox 24 ESR

  • Safari 5

  • Chrome (Untested)
  • Service Desk to send ticket to Service Manager for all reported issues