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Campus Tech News:

Friday, May 22, 2015, 3:49PM

Technology Services staff continue their work to address the file services issues we have been experiencing. This work is focused in two areas. Staff continues to work with Dell to resolve the issues with file server DASD1. Staff is also working to respond to requests to retrieve and restore data from DASD1 that is not available to users on DASD2. We are making positive progress in both these areas. Staff will continue work this weekend on these issues. We will update this messageif there is anything significant to report. In any case, we will provide an update Tuesday morning, May 26 with the current status of this work.

- The Help Desk will be closed on Monday, May 25th, in observance of Memorial Day -

Contacting the Help Desk

Telephone Support

The phone numbers and telephone hours are as follows.

Fresno State faculty, staff,
and students:
(559) 278-5000
Monday - Friday 7:30 AM - 8 PM
Saturday 10 AM - 6 PM
Sunday 2 PM - 6 PM

The Help Desk will be open during the summer. From May 18th to August 7th, the Help Desk hours will be:

Monday - Friday 7 AM - 6 PM
Saturday Closed
Sunday Closed

 



Walk-In Support

The help desk is open for walk-in support Monday through Friday from 8 AM to 5 PM in the McKee Fisk building, room 137 (campus map).



Online Support

You may contact us through this web site by filling out a work order form.